Business Process Assistant Manager

Join DFI Nusantara as a Business Process Assistant Manager and play a pivotal role in optimizing operational efficiency and driving business excellence. In this dynamic position, you will lead initiatives to standardize and enhance business processes, ensuring compliance with industry regulations and best practices. Based in Tangerang Selatan, Banten, you will work closely with cross-functional teams to streamline workflows and implement process improvements that align with our strategic goals.

As a Business Process Assistant Manager at DFI Nusantara, you will be responsible for analyzing current processes, identifying bottlenecks, and developing solutions to enhance productivity and reduce costs. You will leverage tools such as Microsoft Office Suite, Power BI, and Process Street to create detailed process maps and dashboards. With a proven track record in business process improvement and a strong understanding of industry-specific regulations, you will be instrumental in helping our company achieve operational excellence.

📋 Tanggung Jawab Pekerjaan

• Lead the development and implementation of standardized business processes across the organization.
• Conduct process audits and analyze current workflows to identify opportunities for improvement.
• Develop and maintain process documentation, including standard operating procedures (SOPs) and work instructions.
• Collaborate with department heads and cross-functional teams to streamline workflows and eliminate inefficiencies.
• Monitor and report on key performance indicators (KPIs) related to process efficiency and compliance.
• Train and mentor staff on new processes and best practices.
• Stay updated on industry trends and regulatory changes to ensure continuous process improvement.
• Provide regular progress updates and recommendations to senior management.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Industrial Engineering, or a related field.
• Minimum of 5 years of experience in business process improvement, with a focus on operational efficiency and compliance.
• Proven experience using process improvement methodologies such as Lean Six Sigma, BPMN, or Agile.
• Strong knowledge of process mapping tools, including Microsoft Visio, Lucidchart, or Miro.
• Certification in business process management or a related field is a plus.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and familiarity with data analysis tools like Power BI or Tableau.

🛠️ Keahlian

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